Frequently Asked Question
Below, you'll find the questions most frequently asked by the moms we support. If you don't find the answer you're looking for, feel free to contact us.
What types of services does Orépit Postnatal offer ?
Orépit Postnatal offers in-home postnatal support, including:
- Light housekeeping
- Preparation of homemade meals
- Laundry and folding
- Home organization
- Respite care (compassionate support) to allow the mother to rest
- Errands (depending on the selected package)
Our services are personalized to meet your needs.
Who are your services for ?
Our services are primarily intended for:
- Mothers after childbirth (the 4th trimester)
- Single mothers
- Busy families
- Anyone who needs help at home
Even if you don't have a young child, you can still benefit from our services.
What areas do you serve ?
We provide in-home services in:
- Montreal
- Laval
- Longueuil
- Mascouche
- Terrebonne
- And surrounding areas
For any other area, please contact us to check availability.
What packages and rates do you offer ?
Our services are offered in hourly blocks or recurring packages:
- À la carte visits: 3 hours, 5 hours, or 7 hours.
- Recurring packages: The Golden Month (4 weeks) or The Fourth Trimester (8 weeks).
- Childcare: Hourly rate (day, evening, or overnight).
Full details and exact pricing are available on our Rates page.
Are the services customizable ?
Yes. Each service is tailored to your specific needs:
- Priorities are defined together at the beginning of each visit
- Tasks are selected based on your current needs
- Flexible organization
Our goal is to provide you with genuine relief.
How far in advance should I book ?
We recommend booking:
- 48 to 72 hours in advance
However, depending on availability, urgent requests may be accommodated.
What payment methods do you accept ?
We accept secure online payments:
- Credit card (Visa, Mastercard)
- Payment through our website
Payment is required to confirm your booking.
Can I book if I'm not sure yet ?
To ensure quality service, we only process requests from clients who genuinely intend to book.
If you would simply like to try our services, we recommend our "Discovery" package (a single visit with no commitment). Booking is completed directly online to confirm your spot.
What happens after I make a booking ?
Once your booking is confirmed:
- We confirm your needs.
- We prepare your personalized service.
- Our support professional comes directly to your home at the agreed time.
Everything is simple, quick, and stress-free for you.
Can I choose which tasks will be carried out ?
Yes. You choose your priorities from among our specialties:
- Light housekeeping
- Meal preparation
- Laundry
- Home organization
Your booked time is optimized according to your needs for the day.
Is this a one-time or recurring service ?
Both options are available:
- One-time service (À la carte visits)
- Recurring support (4- or 8-week packages)
Many mothers choose The Golden Month package for peace of mind and weekly support.
Is the service suitable for mothers after childbirth ?
Yes, it is our core specialty.
Our services are designed to provide:
- Rest
- Relief
- Peace of mind
Directly in the comfort of your home during your recovery period.
Are errands available ?
- Included in the 5-hour and 7-hour packages (The Respite and The Sanctuary).
- Available depending on how the service is organized.
This allows you to save even more time.
Can I book childcare services only ?
Yes.
- We offer childcare services billed by the hour.
- Additional hours are available depending on your needs (day, evening, or overnight).
Ideal for getting some sleep, going out, or simply taking a few hours to recharge. Visit our childcare page for more information.
Have another question? Feel free to reach out to us.
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